Service Desk Operator
$60000 - 65000 / annum
IT & Technology
Pioneering Australian owned ASX Listed health organisation, now looking for an experienced Service Desk Operator based in St Leonards.
- Strong customer focus
- Ability to remain composed under pressure
- Positive role modelling including the provision of constructive feedback to help others as required
- Strong process development and planning skills
- Ability to be responsible and accountable for own practices
Reporting directly to the Service Delivery Manager, the Service Desk Operator will be responsible for;
- Maintaining the accuracy of IT Systems including Active Directory, Email, Intranet and Clinical Systems.
- Ensure effective use of the Service Desk ticket system
- Maintain accuracy of IT Asset register
Install, Manage and Maintain PCs, Printers, and Business related Software packages