Service Desk Analyst


Salary:

$55000 - 65000 / annum

Location:

North Shore

Date posted:

September 03

Employment type:

Permanent

Job Reference:

RTZ04

Specialisation:

IT & Technology


Description

The Role

The Service Desk Analyst's role is to provide technical support to our Managed Service and Project clients and work closely with Systems Engineers. The role will cover a wide variety of hardware and software with a key focus on Microsoft, Citrix, VMWare and Cloud technologies.

Technically you will ideally have;

  • Full Microsoft Stack
  • Citrix,
  • Windows Server
  • Exchange
  • Active Directory
  • 365/AZURE/AWS Support,
  • Experience with Active Director & Group Policy
  • Excellent Troubleshooting Skills
  • Understanding of SOE & Change Control processes
  • 1 year+ experience in Service Desk position (providing phone, Break Fix, remote & physical support)

Your Profile

Personality is key to success in this role and so we are firstly looking for someone who has a;

  • Strong Customer Focus
  • Willingness to learn and develop proactively
  • Excellent Communication Skills
  • Thee ability to work on your own initiative and as part of a team

Benefits to You

  • Career Progression
  • Exposure to cutting edge technologies
  • Company funded training
  • Technical, Professional & Personal Development Plans

Apply Today

Please send your resume by clicking on the apply button or for further information, contact Rikki Tiwari in our Sydney office on 02 9240 0444.

Learn more about our Sydney recruitment services: http://www.roberthalf.com.au/recruitment-agency-sydney



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