MDM Support Engineer

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Salary : $75000 - $85000
Location : North Shore
Post Date :
Employment Type : Permanent
Job Reference : RT694933
Job Classification : IT & Technology

Description :

The Role

  1. Supporting MDM for Large scale Environments (Enterprise Grade)
  2. Experience with SCCM, Airwatch &/or In-Tune from Initial delivery/implementation of the MDM platform and ongoing support; Changes, updates, escalations, technical support
  3. Working to SLA's and following through with clients and process in logging and escalating tickets
  4. Maintaining ongoing client contact and the ability to nurture relationships

Key Technologies

  • Full Microsoft Stack
  • ITIL
  • SCCM
  • Active Directory
  • Exchange
  • Understanding of Networking (Cisco)
  • Mobile Device Management (InTune / Airwatch)

Your Profile

  • Experience in MDM with a strong customer focus
  • Strong technical understanding - ability to adapt to change
  • ITIL Experience with ability to follow process
  • Strong troubleshooting skills
  • Self-learner with a good customer focus
  • Excellent written and verbal communication self-learner with a good customer focus

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MLC Centre, Level 45
19 Martin Place
2000 Sydney
Phone : 02 9241 6255

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