Level 1 Service Desk / Network Support

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Salary : $45000 - $50000
Location : North Shore
Post Date :
Employment Type : Permanent
Job Reference : RTEL1
Job Classification : IT & Technology

Description :

The Role

The Level 1 Network/Service Desk Support Technician is a newly created role as the company has just gone through an IPO and has big plans to grow.

Reporting into the Service Desk Lead/IT Manager, you will be responsible for Level 1 support (phone & email) and a small amount of face to face desktop support for 800 internal users.

You will need to have at least 6 months experience on a service desk or in a similar role/environment and the ability to work at a fast paced where you are responsible for managing your workload and priorities effectively.

The technologies you and your team will be working across are;

  • Full Microsoft Stack
  • Network Support
  • LAN / WAN
  • LanDesk
  • Exchange
  • Windows
  • Competent with AD & GP
  • Excellent Troubleshooting Skills
  • Understanding of SOE & Change Control processes

Your Profile;

  • Results focused
  • Willingness to learn and develop
  • Excellent Communication Skills
  • Able to hold a conversation, speak to people at all levels
  • Have a good attitude
  • Exposer to having supported a similar environment size, circa 500 users and likes a busy, varied working environment

Benefits to You

  • Career Progression
  • Exposure to cutting edge technologies - With upcoming projects
  • On-going training

Apply Today

Please send your resume by clicking on the apply button or for further information, contact Rikki Tiwari in our Sydney office on 02 9240 0044.

Learn more about our Sydney recruitment services: http://www.roberthalf.com.au/recruitment-agency-sydney

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MLC Centre, Level 45
19 Martin Place
2000 Sydney
Phone : 02 9241 6255

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