Level 1 Service Desk Analyst

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Salary : $55000 - $55000
Location : North Shore
Post Date :
Employment Type : Permanent
Job Reference : JJJJ190617
Job Classification : IT & Technology

Description :


A well established and fast growing Managed Service Provider looking for a Service Desk Analyst to learn and develop with the company.


As a level 1 Service Desk Analyst, you will be providing both face to face and remote support to clients, as well as ongoing maintenance to meet the clients' expectations.

The technologies you will be working across include:

  • Full Microsoft Stack
  • Citrix,
  • VMWare
  • Cloud technologies (365, Azure)
  • Cisco, Networks/Switches
  • Active Directory
  • MCP, MCSA, MSCE or MCITP would be desirable.


You will need to have at least 6 months experience on a service desk in a similar role/environment. Excellent communication skills and the ability to work across multiple areas is absolutely essential to the role. You will have regular face to face interaction with people from all levels and must be comfortable providing support to these users. Customer Service is a pivotal aspect of the job and a desire to go above and beyond is necessary to succeed.

Knowledge of the technology/s used is essential.

This is a full time permanent role based in North Sydney and offering a 55k package.

*Please note, full permanent Australian working rights are required to be considered for this position and successful applicants will be contacted.

Apply Today

Please send your resume by clicking on the apply button. Your application will be assessed within 3 working days. Please note only shortlisted candidates will be contacted.

Learn more about our Sydney recruitment services: http://www.roberthalf.com.au/recruitment-agency-sydney

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MLC Centre, Level 45
19 Martin Place
2000 Sydney
Phone : 02 9241 6255

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