IT Support Analyst


Salary:

$28 - 30 / hour

Location:

North Shore

Date posted:

8 April 2019

Employment type:

Project

Job reference:

06800-0010929419

Specialisation:

IT and technology


Description







The Role



The IT Support Analyst is required to prioritise and respond to email and phone requests, as well as manage their progress and escalations through the ITIL framework.



The person will report to the ICT Technical Project Manager.


Our team is quite small so we need someone that can work in that environment and support others.



Key Responsibilities:




  • Managing multiple IT incidents simultaneously

  • Provide IT support across the business and handle escalations from within the business

  • Strong verbal communication and written skills

  • Optimisation of software, hardware or IT services through change-managed, pre-emptive and scheduled maintenance tasks




Your Profile



  • 3+ years experience supporting a Microsoft Windows environment

  • Windows 7/10 troubleshooting skills

  • Office 365 administration and configuration

  • Experience with deployments through SCCM

  • PowerShell scripting (desirable)




Apply Today



Please send your resume by clicking on the apply button. Learn more about our Sydney recruitment services: http://www.roberthalf.com.au/recruitment-agency-sydney





Sydney

Level 24
1 Martin Place
Sydney NSW 2000
au
02 9241 6255
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