Desktop Support Engineer


Salary:

$30.00 - $33.00 / hour

Location:

North Shore

Date posted:

12 August 2019

Employment type:

Project

Job reference:

HWX06800-0011108211

Specialisation:

IT and technology


Description







The Company



Global media creation and media distribution group offing end-to-end services and technology. Head quartered in New York this leading media distributer has operations in 38 countries and employs almost 8000 staff, including artists, expert engineers and innovators.



The Role



The Desktop Support Engineer is required to prioritize and respond to email and phone requests, as well as manage their progress and escalations through the ITIL framework.



The person will report to the IT Director.



Our team is quite small so we need someone that can work in that environment and support others.



Key Responsibilities:



- Managing multiple IT incidents simultaneously


- Provide IT support across the business and handle escalations from within the business


- Strong verbal communication and written skills


- Optimization of software, hardware or IT services through change-managed, pre-emptive and scheduled maintenance tasks




Your Profile



- 3+ years experience supporting a Microsoft Windows environment


- Windows 7/10 troubleshooting skills


- Apple Mac OSX


- Office 365 administration and configuration


- ServiceNow service management suite


- VOIP telephony support


- Network printer trouleshooting


- Excellent written and verbal communication



Apply Today



Please send your resume by clicking on the apply button. Learn more about our Sydney recruitment services: http://www.roberthalf.com.au/recruitment-agency-sydney



Requirements
Windows 10, Apple Mac OSX, VOIP, Office 365, Network Printers, Service Now


Sydney

Level 24
1 Martin Place
Sydney NSW 2000
au
02 9241 6255
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