Business Systems Lead - Salesforce


Salary:

$130000 - 147000 / annum

Location:

North Shore

Date posted:

September 14

Employment type:

Permanent

Job Reference:

JBYX1009

Specialisation:

IT & Technology


Description

THE COMPANY

This mid-sized company delivers communication infrastructure services and solutions across Australia, North America and the UK.

They are undertaking a major transformation in IT to modernize the business.

Company benefits include a great work/life balance, health insurance, training, and internal career advancement opportunities.

THE ROLE

Business Systems Lead - Salesforce

This is a newly created technical delivery role working with the Sales and Marketing teams to ensure Salesforce delivers better value and increased revenue to the business.

Key elements of the role include:

  • Being the 'go to person' for Salesforce and owning this 'customer domain'.
  • Work with BDM's & Account Managers to understand their needs then help them deliver better value to external customers.
  • Translate complex business requirements into IT deliverables, and vice versa.
  • Introduction of an online self-service function via the company intranet (based on Wordpress & SharePoint).
  • Act as the proxy between the business, technical resources and external suppliers to deliver these applications / solutions as required.
  • Ensure system stability and resolve all systems issues.
  • Manage Salesforce enhancements and continuous improvements (e.g. planning, execution, quality assurance etc) - e.g. introduction of CPQ (Configure, Price, Quote) solution

A SUITABLE CANDIDATE?

This role will be molded around the background of the successful candidate so someone from a Product Owner, Business Analyst, Application Delivery, Salesforce Development of Business Systems background will be considered.

Suitable for someone capable of end-to-end ownership of a CRM - from high level review and enhancement to hands on delivery.

The following is needed:

  • Extensive Salesforce knowledge & experience is preferred.
  • Other CRM experience is also considered (e.g. Microsoft Dynamics).
  • Knowledge & experience across Configure, Price, Quote (CPQ) and Quote-to-Cash (QTC)
  • Software development lifecycle & delivery knowledge (Agile).
  • Well development relationship management and stakeholder engagement experience.
  • Strong ability to conduct business analysis then translate complex business requirements into IT deliverables.
  • Experience supporting Customer Billing & Marketing IT solutions.
  • Wordpress & SharePoint experience (beneficial)

This role is located in Chatswood and is offering $130,000 - 147,000 (including super) + bonus potential + health Insurance - depending on experience.

*Please note, full permanent Australian working rights are required to be considered for this position and successful applicants will be contacted.

Apply Today

Please send your resume by clicking on the apply button. Your application will be assessed within 3 working days. Please note only shortlisted candidates will be contacted.

Learn more about our Sydney recruitment services: https://www.roberthalf.com.au/recruitment-agency-sydney



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