Desktop Support | 4 week contract


Salary:

$28 - 32 / hour

Location:

Melbourne

Date posted:

March 01

Employment type:

Project

Job Reference:

102600SG

Specialisation:

IT & Technology


Description

The Company

Our client is a global for profit organisation which has seen huge growth and success since it's inception nearly 100 years ago.

The Role
As Desktop Support, your role will predominantly be based around providing level 1 and 2 support for internal staff. This is a fantastic opportunity in a global organisation to utilise your IT knowledge, develop your already strong customer facing skills & to grow your professional skill sets.

Day to Day functions and accountability's include:

  • Dealing with volume emails and calls, and then resolving basic office issues
  • Act as first contact IT support on a remote basis
  • Delivering an exceptional level of customer service at all times
  • Manage helpdesk tickets, planning and prioritising tasks
  • Build and deploy Desktops and Laptops
  • Troubleshoot technical issues to resolution or escalate when required

You will need the following;

  • Experience working with ticketing systems
  • Experience with Windows Server Administration
  • In depth knowledge of AD and Exchange
  • Good knowledge of Windows 7 and Office 2010
  • Experience in a level 1 & 2 service desk environment

How to Apply

Please submit your resume by clicking the Apply Now button. Please note, this role requires permanent residency or citizenship.

Reference number: 102600SG

Learn more about our Melbourne recruitment services: http://www.roberthalf.com



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