Help Desk Support


Salary:

$32.00 - $35.00 / hour

Location:

Melbourne CBD

Date posted:

1 September 2019

Employment type:

Project

Job reference:

06810-0010990547

Specialisation:

IT and technology


Description







The Company



This amazing opportunity is to join one of Australia's most reputable and leading entertainment retailers.



The Role




In your role, you will be acting as the first point of contact for all employees that need technical assistance, let your eye for detail and creativity shine as you investigate and implement solutions.




Your Skills & Experience




  • Experience with IT support ticketing systems.

  • A solid knowledge of computer hardware and software

  • Exceptional networking experience (WAN/LAN)

  • Assist with Office 365 application administration.

  • Active Directory, Group Policy and Domain management.

  • Customer Service orientated with exceptional communication skills.

  • Knowledge across all operating systems (MAC, Android, Windows and iOS)

  • College degree in Computer Science or other related field preferred.

  • Certifications desired (CCNA, CWNA, MCSA) but not required.



About you



You will have outstanding customer support skills, great phone manner, ability to demonstrate IT support experience and most importantly, a positive personality with a strong desire to see things through completion.



What's on offer?




  • An exceptional opportunity to make a positive impact on the department and the company.

  • A competitive salary package and benefits.

  • Ongoing professional development and mentoring by outstanding business leaders.

  • A fast paced and challenging workplace.



Robert Half Ltd is committed to equal opportunity and we value diversity at our company. We do not discriminate on the basis of categories protected under local law.



Ref : 06810-0010990547 ak


Requirements
AD , Active Directory, IT SUPPORT, HELP DESK, Engineer, Office365, o365, WAN, LAN, CISCO, CCNA , Cloud, Azure,Mac , IOS, Android


Melbourne

Level 39
140 William Street
Melbourne VIC 3000
au
03 9691 3631
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