Solutions Consultant | Fin-tech | Mature Start Up


Salary:

$120000 - 180000 / annum

Location:

Melbourne CBD

Date posted:

September 10, 2018

Employment type:

Permanent

Job reference:

068100010622052

Specialisation:

IT and technology


Description

The Company

Recognized as a unique business within the fintech sector, our client has a true start up culture, yet have already demonstrated a strong track record of profitability. Based in the CBD, they have an inclusive culture where their staff experience the tangibility of their work.

They currently seek a very Solution Consultant due to their rapid expansion. This is a critical role to the organization that will allow the company to take on further work and expand their burgeoning customer base.

The Role

Reporting to the Directors in the business, the role of Solutions Consultant will work directly with the businesses customer base from the post-sale process all the way through to implementation and maintenance. Day to day responsibilities will include:

  • Working alongside the pre-sales team in setting expectations and boundaries with clients.
  • Project Management of implementation.
  • Running workshops, providing status updates and communicating variances at stage gate meeting.
  • Liaising with and assessing issues raised by clients through the adoption phase.
  • Knowledge transfer post implementation.
  • Working between the customer and coordinating with key technical staff internally, particularly the Development team.
  • Preparing commercial agreements and tender documents.

Your Profile

Key to this role will be your ability to work as the conduit between technology and customers. You will be a person who can clearly articulate both the benefits and limitations of product and have a high level of attention detail in communicating both. You will enjoy a role that sees you running "end to end" implementations and you will do so without pools of resources behind you. This is a role that suits an individual who enjoys being accountability and drives their own destiny with a clear, polite and factual communication style

While this is principally not a technical position, your ability to liaise with highly technical users is extremely important. While not mandatory it would be desirable if you have the following skill base:

  • A history of working with development teams.
  • Strong agile methodology background.
  • Exposure with Visio, Jira and Confluence.
  • An analytical mindset.
  • Exposure to business process modelling.
  • Experience with the financial services sector.
  • A background working on the vendor side, with small resource teams.
  • The ability to liaise with Senior stakeholders.

Apply Today

This is an attractive role that should see the right candidate grow with the company. You will be seen as a Senior position in the framework and for the right candidate, you should enjoy seeing the direct effect of your work.

Please send your resume by clicking on the apply button or for further information, contact Ben Pawson in our Melbourne office on 03 9691 3661.



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