IT Helpdesk


Salary:

$31 - 32 / hour

Location:

Melbourne CBD

Date posted:

24 March 2019

Employment type:

Project

Job reference:

06810-0010745129

Specialisation:

IT and technology


Description

The Company


Our client is a global company looking for your brilliance as a Help Desk Analyst to support local and field users. If you are creative problem solver who enjoys working in a dynamic and rapidly-changing work environment, this could be the ideal opportunity to fast-track your career.


The Role


In the fast-paced role you will respond to and follow up on technical help tickets submitted via phone, email, and walk-ups, as well as providing IT support for Windows, MacOS, Microsoft Office, and a variety of other applications used internally. Let your eye for detail and creativity shine as you independently investigate and implement solutions to technical issues and identify recurring technical issues, proposing solutions to address the cause of problems.


Your Skills & Experience



  • Brilliant experience installing and configuring Windows OS and MacOS, networked and local printers, and business applications.

  • Experience in Windows 10 administration and bug-fixing in an Active Directory environment.

  • Outstanding analytical skills in Microsoft Office applications.

  • Experience with IT support ticketing systems.

  • Good knowledge of basic TCP/IP networking concepts.

  • Ability to troubleshoot issues with Office 365

  • Experience in training end users to use programs.


About you


You have in-depth knowledge of computer systems, networks, and appropriate software applications. But your real flair lies in your ability to communicate with all levels of users both verbally and in writing. You have the creativity to translate complex IT issues into simple, comprehensive steps that a wide audience can understand, and you are a true team colleague whose energy and enthusiasm inspires others.


What's on offer?



  • An exceptional opportunity to make a positive impact on the department and the company.

  • A fast-paced, dynamic workplace where no two days are ever the same.

  • Ongoing professional development and mentoring by outstanding business leaders.

  • A rare chance to grow your skill set and enjoy career progression.

  • A company that promotes on merit, rewards excellence and champions work-life balance.


Robert Half Ltd is committed to equal opportunity and we value diversity at our company. We do not discriminate on the basis of categories protected under local law.


REF:06810-0010745129SO




Melbourne

Level 39
140 William Street
Melbourne VIC 3000
au
03 9691 3631
Payroll Officer - 3 days a week
Eastern Suburbs Sydney
Temporary
15 April 2019
Accounts Payable
SE Suburbs Melbourne
Permanent
15 April 2019
Credit Controller
SE Suburbs Melbourne
Permanent
15 April 2019
Accounts Payable Officer
Northern Suburbs Brisbane
Temporary
15 April 2019
Cantonise/ Mandarin Speaking Administrator
Sydney CBD
Temporary
15 April 2019
Java Analyst Programmer
Brisbane CBD
Project
15 April 2019
Accounts Receivable Officer
Northern Suburbs Perth
Permanent
15 April 2019
Senior Financial Accountant
SE Suburbs Melbourne
Permanent
14 April 2019
Business Analyst | NFP
Melbourne CBD
Project
13 April 2019
Data Migration Specialist | South East
SE Suburbs Melbourne
Project
13 April 2019
Project Manager | Retail
Inner Suburbs Melbourne
Project
13 April 2019
SQL Developer | 3 Month Contract | SSIS packages
Inner Suburbs Melbourne
Project
12 April 2019
Financial Accountant
Inner Suburbs Melbourne
Permanent
12 April 2019
Financial Accountant
Northern Beaches
Temporary
12 April 2019
Intermediate Accountant
SE Suburbs Melbourne
Permanent
12 April 2019
See more jobs >