IT Help Desk | Melbourne CBD | Great Permanent Opportunity


Salary:

$50000 - 55000 / annum

Location:

Melbourne CBD

Date posted:

October 30

Employment type:

Permanent

Job Reference:

569874MS

Specialisation:

IT & Technology


Description

The Company

This is a great opportunity to work with a fast growing company in the next phase of the company's expansion. Located in the heart of the Melbourne CBD, this company prides itself on the ability to connect people worldwide with exceptional products and exceptional services.

The Role

Reporting directly to the IT Manager, you will be responsible for providing first and second level support to both internal and external users. In quite a broad role, you will be utilizing you skillset and experience in application support and general help desk support.

Other responsibilities include:

  • Monitoring Service Desk for tickets assigned to the queue
  • Modify configurations, utilities, software default settings, etc
  • Manage PC setup and deployment for new employees using standard hardware, images, software
  • Application support

Your Profile

To be considered for this role, you will have excellent customer service and excellent verbal and written communication. You will also have a minimum of 3 years similar experience.

You will have experience with:

  • Active Directory
  • SQL
  • Office 365
  • Networking fundamentals
  • Use of Service Now
  • Understanding of ITIL principles

In addition, you would ideally have:

  • A degree or similar qualification
  • Excellent written and verbal communication
  • Ability to work flexible hours depending upon roster

Apply Today

Please send your resume to us by clicking the "Apply Now" button. Resumes in MS Word format are preferred.

Job Reference No: 569874MS



Melbourne

Level 39 140 William Street Melbourne, VIC 3000 03 9691 3631
Change Manager | CBD | Day Rate (6-12 Months)
Melbourne CBD
Project
November 17, 2017
Business Analyst
Inner Suburbs Perth
Permanent
November 17, 2017
Systems Engineer Level 2 - 3
Inner Suburbs Perth
Permanent
November 17, 2017
Systems Administrator
Inner Suburbs Perth
Permanent
November 17, 2017
Systems Engineer
Joondalup
Permanent
November 17, 2017
Wanted - Working Holiday Candidates With Accounts Experience
Melbourne CBD
Temporary
November 17, 2017
Accounts Receivable Officer | CBD | 4-6 months Immediate
Melbourne CBD
Temporary
November 17, 2017
Payroll Officer | CBD Fringe | Full Time 5 month Assignment
Melbourne CBD
Temporary
November 17, 2017
IT Support Officer | Wholesale | Melbourne Inner Suburbs
Inner Suburbs Melbourne
Permanent
November 17, 2017
Commercial Analyst
Inner Suburbs Perth
Permanent
November 17, 2017
Accounts Payable Officer | CBD Inner Suburbs | Immediate
Melbourne CBD
Temporary
November 17, 2017
Credit Officer | CBD | Immediate Start
Melbourne CBD
Temporary
November 17, 2017
Senior .Net Developer WPF | $90 - $120k + Super | CBD
Melbourne CBD
Permanent
November 17, 2017
Financial Accountant for Sydney CBD
Sydney CBD
Temporary
November 17, 2017
Wanted - Working Holiday Candidates - Accounting & Finance
Melbourne CBD
Temporary
November 17, 2017
See more jobs >