Customer Service Officer | CBD | $55-60k + | Immediate


Salary:

$55000 - 60000 / annum

Location:

Melbourne CBD

Date posted:

24 August 2018

Employment type:

Permanent

Job reference:

068100010336246

Specialisation:

Administration


Description

The Company

Our client has experienced significant growth over recent months and years which has resulted in an IPO and the business becoming ASX listed. The organisation takes a service led approach with their clients by offering flexible and tailored solutions to their requirements and problems. With a broad range of services and solutions, the organisation has become a market leader and continues to provide solutions for a range of clients.

The company has a positive attitude towards employee engagement and has created an interesting and attractive workplace where success is rewarded.

The Role

This position is for an experienced Customer Service Officer, reporting into the Customer Care Manager this role will entail a range of duties and responsibilities including:

  • Taking a large number of inbound calls, assisting customer with queries
  • Identifying and assessing customer's needs, then assisting in finding solutions in a timely manner
  • Maintaining and building relationships with customers, brokers and retailers
  • Providing requested information to customers in regards to their accounts
  • Liaising with customers through various means including, phone, email and live chat
  • Identifying potential sales opportunities for the business and passing on these leads to the relevant teams

Your Profile

  • You will be an experienced Customer Service Officer with at least 2 years' experience
  • You will have high attention to detail
  • You will have excellent written and verbal communication skills
  • You will be highly organised
  • You will be competent in the use of MS Word, MS Excel and MS Power Point

Apply Today!

Please send your resume by clicking on the apply button or for further information, contact our Melbourne office on 03 9691 3663.

Learn more about our Melbourne recruitment services: http://www.roberthalf.com.au/recruitment-agency-melbourne

Job Reference No: 06810-0010336246RD



Melbourne

Level 39
140 William Street
Melbourne VIC 3000
03 9691 3631
Senior Payroll Officer
Inner Suburbs Perth
Temporary
16 November 2018
IT Helpdesk
Melbourne CBD
Project
16 November 2018
Team Coordinator| Port Melbourne | $55 - $60k + Super
Inner Suburbs Melbourne
Permanent
16 November 2018
Senior .NET Developer
Brisbane CBD
Project
16 November 2018
Helpdesk Support
Inner Suburbs Melbourne
Permanent
16 November 2018
Senior Payroll Officer
Western Suburbs Melbourne
Temporary
16 November 2018
Assistant Accountant
Inner Suburbs Melbourne
Temporary
16 November 2018
Accounts Payable Officer
Northern Suburbs Melbourne
Temporary
16 November 2018
Wanted - Working Holiday Candidates - Accounting & Finance
Melbourne CBD
Temporary
16 November 2018
Accounts Payable Officer
Inner Suburbs Melbourne
Permanent
16 November 2018
Sales Consultant l New Business Development
Brisbane CBD
Permanent
16 November 2018
Accounts Receivable Officer - Aged Care
Inner Suburbs Melbourne
Permanent
16 November 2018
Accounts Payable Officer
Macquarie Park
Temporary
16 November 2018
Pronto Consultant
Southern Sydney
Project
16 November 2018
Level 3 Engineer
Sydney CBD
Permanent
16 November 2018
See more jobs >