Desktop Support Officer


Salary:

$30.00 - $32.00 / hour

Location:

Melbourne CBD

Date posted:

5 April 2019

Employment type:

Project

Job reference:

068100010929296

Specialisation:

IT and technology


Description

The Company

Our client is an established industry leader with a revenue and client base that continues to grow year on year. Ongoing expansion has created a brilliant opening for a Technology Consultant with drive, passion and a flair for creative solutions. Not just a job, this is an exciting opportunity to share the success of a highly regarded company and drive your skill set further. As part of a young, energetic IT team, you will enjoy a wealth of support and encouragement to build on your knowledge and experience, and discover that the sky really is the limit for your career.

The Role

As Technical Desktop Support you will be instrumental in guiding clients quickly and accurately towards workable IT solutions - including utilising the latest cloud offerings. Your outstanding technical know-how is the key that lets you provide ground-breaking solutions, but it is your unwavering customer focus and dedication to a professional approach that customers will remember you for.

Your Skills & Experience

  • Excellent understanding of Network Support (routers / switches), and desktop support (Windows 7, 8 and 10).
  • Strong experience with Printers and various hardware.
  • Brilliant knowledge of Microsoft Office Support and Office 365.
  • Outstanding people skills.
  • Exceptional communication skills.

About you

You are a "people person" with a genuine passion for helping others. Even better, you know when to skip the tech talk, and can comfortably explain complex IT solutions to customers without an IT background. Combine this with your brilliant technical insights and previous experience working on a helpdesk or IT support, and you are the perfect package our client is looking for.

What's on offer?

  • A fast-paced environment with a buzzing vibe and awesome team spirit.
  • A rare opportunity to build your skills and experience, and take your career higher.
  • Extensive support including valuable feedback and regular training sessions to help you become the best you can be.

Robert Half Ltd is committed to equal opportunity and we value diversity at our company. We do not discriminate on the basis of categories protected under local law.

REF: 06810-0010929296SO

Requirements
Office 365, WAN, LAN, Wireless, Active Directory, Exchange, BYOD Hardware, Citrix, Terminal Server


Melbourne

Level 39
140 William Street
Melbourne VIC 3000
au
03 9691 3631
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