Technical Customer Success Officer


Salary:

$70000 - 80000 / annum

Location:

Macquarie Park

Date posted:

September 19

Employment type:

Permanent

Job Reference:

RT1714

Specialisation:

IT & Technology


Description

The Role

The Customer Success Officer will be responsible for account management, all BAU quotes/product & service proposals and maintaining relationships with existing customers via regular meetings. Specifically your role is pivotal in supporting and driving the customer's success program and overseeing all workflow quotations and ongoing project proposals. This is a broad role where you will be required to internally work closely with the Business Development and Service Delivery Manager and to some capacity work as a Technical Account Officer.

Although this is not a technical role, having a good technical understanding or experience of working in a similar environment is key.

Key technologies;

  • Microsoft Technologies/Products
  • Citrix
  • HP Routers/Switches
  • VMware - (Understanding of Virtualization)
  • Cloud Technologies - AWS / Office 365 / Azure -(Desirable)
  • Experience of working within a managed services environment

Desired

  • Certifications of MCSE \ CCNA \ CCA \ VCP

Your Profile

Culture is everything to my client and so they are firstly looking for someone who has a;

  • Strong Consultative Customer Approach
  • Pre /Post Sales Experience
  • Excellent Communication Skills
  • Proactive approach, Self-motivated with strong organization skills

Benefits to You

  • Career Progression
  • Exposure to cutting edge technologies
  • Company funded training

Apply Today

Please send your resume by clicking on the apply button or for further information, contact Rikki Tiwari in our Sydney office on 029240044.

Learn more about our Sydney recruitment services: http://www.roberthalf.com.au/recruitment-agency-sydney



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