Sales Support & Customer Service | Temp to Perm | $55-60k


Salary:

$55000 - 60000 / annum

Location:

Laverton

Date posted:

26 October 2018

Employment type:

Temporary

Job reference:

068100010694575

Specialisation:

Administration


Description

The Company

Our client is an established Victorian family operated business in Melbourne's West. A growing FMCG organisation with a broad customer and product base, they are looking for a customer-oriented Sales Support and Customer Service officer to join their family.

The Role

Reporting into the CFO the Sales Support and Customer Service officer will have a range of duties and responsibilities including;

  • Process and verify orders from customers using the CRM system
  • Processing customer invoices in a timely manner
  • Ensure any amendments or changes to orders are updated immediately to ensure no delay in orders being processed
  • Engage with customers on email and over the phone taking on board any customer feedback and relaying back any potential improvement or product ideas to senior management
  • In the case of any complaints take all information from the customer, determine the cause and follow through with the action, handling the process from end to end
  • Prepare and generate daily and weekly reports as required
  • Provided support to other team members as and when required
  • Ensure company policies and procedures are followed at all times
  • Additional ad hoc duties and responsibilities

This position is Temporary to Permanent, full time Monday to Friday 8am to 5pm

About You

  • You will be a switched on, highly personable individual with a willingness to be an active team member
  • You will have at least 3 years' experience within a similar role in a medium to large organisation.
  • You will be a customer centric individual willing to go above and beyond.
  • You will have excellent time management and organisational skills.
  • You will have excellent attention to detail and the ability to work in a fast-paced high volume environment.

You must have unlimited working rights in Australia and you MUST have a car.

Apply Today!

Please send your resume by clicking on the apply button or for further information, contact our Melbourne office on 03 9691 3663.

Learn more about our Melbourne recruitment services: http://www.roberthalf.com.au/recruitment-agency-melbourne

Job Reference No: 06810-0010694575RD



Melbourne

Level 39
140 William Street
Melbourne VIC 3000
03 9691 3631
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