Level 2 Desktop Support


Salary:

$35 - 40 / hour

Location:

Inner West Sydney

Date posted:

7 June 2019

Employment type:

Project

Job reference:

AS123

Specialisation:

IT and technology


Description







The Company



Sydney based organisation that provides educational services to more 1000 + students are looking to expand their IT team her in Sydney to help accommodate the large number of users.



The Role



You will have a minimum 3-year experience working as a level 2 Desktop Engineer in an Educational environment, enjoy working with people and interacting with the business. This will be a busy role but will keep you challenged and engaged!



Key responsibilities include:



- Representing the organisation in a professional and courteous manner


- Ensure requests for services are responded to within SLA limits.


- Follow processes and guidelines to achieve the best outcome which include (but not limited to) correct ticket classification and providing customers with regular updates.


- Correctly identifying the problem within allocated timeframes and escalating ticket when needed.


- Ensuring that documentation is up to date.



Your Profile


We are seeking people who are passionate about delivering exceptional service to a leading organisation, you will also be required to provide peripheral support. In return you will be rewarded with a dynamic working environment with loads of activities occurring on a day to day basis.



Apply Today


Please send your resume by clicking on the apply button. Learn more about our Sydney recruitment services: http://www.roberthalf.com.au/recruitment-agency-sydney



Requirements
SCCM, Casper & JAMF, iPhone and Android, Level 2 to 3 IT Support, which includes setups in AD, exchange, various business applications, printing and telephony, Servicenow service management sui


Sydney

Level 24
1 Martin Place
Sydney NSW 2000
au
02 9241 6255
Level 2 Engineer
Parramatta
Permanent
18 July 2019
Network and System Administrator
Sydney CBD
Permanent
18 July 2019
Level 2/3 Technician
North Shore
Permanent
18 July 2019
IT Support Analyst | Western Sydney | $55k+super
Parramatta
Permanent
16 July 2019
IT Support Analyst
Northern Beaches
Permanent
15 July 2019
IT Support Specialist
Parramatta
Permanent
15 July 2019
Senior Desktop Support Analyst
Sydney CBD
Permanent
15 July 2019
System support administrator
Northern Beaches
Permanent
15 July 2019
Network & Systems Engineer
Sydney CBD
Project
15 July 2019
Help Desk Analyst
Sydney CBD
Project
14 July 2019
IT Service Desk Analyst
North Shore
Permanent
11 July 2019
Technical Support Specialist
Hills District
Permanent
11 July 2019
Level 2 Service Desk Analyst
Sydney CBD
Project
11 July 2019
Level 2 Help Desk Support
North Shore
Permanent
10 July 2019
Desktop Support
Sydney CBD
Project
7 July 2019
See more jobs >