Location : Inner Suburbs Perth
Post Date : 12 September 2017
Employment Type : Permanent
Job Reference : MB2408L1Eng
Job Classification : IT & Technology
As a Junior Systems Engineer you will have experience of working in an IT Infrastructure Support environment previously, ideally in a Managed Services, Integrator or Outsourcing IT company (though this is not essential).
You will possess a can do attitude, with a logical and practical approach to customer services and client issue resolutions, with good troubleshooting and problem solving skills. Initially the large majority of the work will be dealing with clients remotely, so you will need to be a solid communicator with the ability to think quick on your feet, while having the confidence to set expectations with clients and provide them with appropriate assurances that their issues will be resolved as quickly and efficiently as possible by the team.
There will also be an element of client facing responsibilities, as you will at times be required to go to local sites to resolve technical issues in person, so would need to be seen as a professional and presentable individual also.
This expanding Managed Services and IT Solutions provider supports a variety of SME clients within the Perth and wider WA areas. They tailor bespoke solutions for small scale clients and ongoing storage and maintenance services for larger SME entities within the region. With a healthy pipeline of works and projected growth for the foreseeable future, this is a fantastic opportunity to join a highly progressive company. You will also enjoy the benefit of working with a management team that come from technical backgrounds and understand the pressures of working in this highly reactive and client facing industry.
As the successful Systems Engineer, you will possess good all round IT Infrastructure knowledge and skills, with an analytic, client focused, quality approach to your work. You will have:
- A relevant Academic or Industry Certification / Qualification (though solid experience in a relevant role providing IT Support will also be considered)
- Good all round interpersonal and communication skills with the ability to work confidently in highly responsive, reactive and collaborative team environment
- Good all round knowledge across IT Support, with experience of working in a Systems and/or Networking technologies support role previously
- Experience working with industry recognised monitoring and ticketing tools would be beneficial (not essential)
The successful Systems Engineer will join a close knit, family oriented team of energetic and passionate Techs, in a hard-working, down to earth and easy going culture. You will receive a highly competitive salary package relevant to your level of skills and experience, with the opportunity to enjoy career progression opportunities within the business and academic qualifications to up skill yourself by to take advantage of, as the company continues to grow through its on-going success. To find out more, Click the "APPLY" button and send through your up to date CV for consideration. Alternatively, please call Marek Beliniak at Robert Half Technology on 08-6430 6803
Please note; only candidates who have valid eligibility to live and work in Australia, and who are ideally based in WA, will be considered for this role.
Learn more about our Perth recruitment services: http://www.roberthalf.com.au/recruitment-agency-perth
44 St Georges Terrace