Service Desk Analyst


Salary:

$65000 - 75000 / annum

Location:

Inner Suburbs Perth

Date posted:

28 December 2018

Job reference:

60090-0010545068


Description

The Company


An industry leader in the communications field - enjoy perks such as parking on site, located just 15 minutes NE of the CBD.



The Role



  • This role will be shift based - it will include all elements of Service Desk and Operations, providing first-second level support for clients, products and services as well as supporting the daily systems.

  • Effectively troubleshooting and fault finding issues related the Server, Systems and Networks

  • Ensure timely-follow ups and resolution of customer requests while adhering to company guidlines and policies

  • Daily system checks and maintenance



Your Profile



  • Sound knowledge of ServiceNow, Office 365, Windows Server, Cisco Products (routers, switches and telephony), VMware, DNS, DHCP, IP, LAN/WAN.

  • A BA/BS Degree in a relevant degree or 3 years equivalent of industry experience

  • Desirable - ITIL, Cisco Qualifcations, Experience in Telephony, Satellite or Radio communications - ie. RF, Mobile Satellite Systems.

  • Prior experience working in a shift position.



Apply Today


Please send your resume by clicking on the apply button. Your application will be assessed within 3 working days. Please note only shortlisted candidates will be contacted. Sym Quaggan - Perth Office - 08 6430 6803.


Learn more about our Perth recruitment services: https://www.roberthalf.com.au/recruitment-agency-perth



Perth

Level 19, St Martins Tower
44 St Georges Terrace
Perth WA 6000
08 6430 6801
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