Desktop Support Technician


Salary:

$65,000.00 - $75,000.00 / annum

Location:

Inner Suburbs Perth

Date posted:

8 August 2019

Employment type:

Permanent

Job reference:

60090-0010723094

Specialisation:

IT and technology


Description



The Role:



  • Provide exceptional Level 1 and 2 support to the growing customer base.

  • Be the first point of contact on the phones for all troubleshooting, software updates and technical issues.

  • Promote a culture focused on high quality customer service.

  • Assessing and escalating issues where necessary.

  • Reporting to Service Delivery Manager as required.



Your Profile:



  • 1 - 2 years' experience as the first point of contact for troubleshooting issues in a similar MSP role.

  • Experience working with Labtech and ConnectWise ticketing systems.

  • University Degree or equivalent Certifications in IT are highly desirable.

  • Outstanding written and verbal communication skills.

  • Team player with a can-do attitude and a desire to provide quality service to all valued clients.



How to Apply:


Please click the 'Apply for this job' button above or contact Brett Marris from Robert Half for a confidential discussion:





Learn more about Robert Half: https://www.roberthalf.com.au/perth

Requirements
Office 365, ConnectWise, Labtech, AD, DNS, DHCP


Perth

Level 19, St Martins Tower
44 St Georges Terrace
Perth WA 6000
au
08 6430 6801
Network and Security Engineer
Southern Suburbs Brisbane
Project
12 August 2019
Senior Security Engineer
Perth
Permanent
9 August 2019
IT Security Engineer
Sydney CBD
Permanent
31 July 2019
Network & Security Engineer
Sydney CBD
Permanent
24 July 2019
Information Security Officer
Sydney CBD
Permanent
24 July 2019
See more jobs >