Level 2 Desktop Support Technician


Salary:

$65,000.00 - $72,000.00 / annum

Location:

Inner Suburbs Perth

Date posted:

22 August 2019

Employment type:

Permanent

Job reference:

60090-0011133022

Specialisation:

IT and technology


Description

The Company


Our client is a highly respected company looking for your brilliant skill as a Desktop Support Technician. If you're a self-motivated problem solver who loves to work in a dynamic and positive environment, this may be the role for you.



The Role


In this fast-paced role no two days are ever the same. You will provide computer desktop support to local and remote locations in accordance with established policies and procedures. Let your technical skills shine as you maintain, analyse, and fix computer systems, hardware, printers, and computer peripherals and coordinate repairs with appropriate vendors. You'll be solving key technical challenges and providing support on a variety of computer hardware and software issues by identifying, researching, and resolving issues. Responsibilities also include ensuring the integrity of all electronic data records by following company quality standards, tracking equipment inventory and collaborating on potential purchases.



Your Skills & Experience



  • Degree in IT, Computer Science or related field.

  • Desktop Support, Windows OS, Office 365, Active Directory Management

  • Excellent experience of at least 4-5 years in desktop support.

  • Brilliant communication skills to write reports, business correspondence, and user instructions.

  • Must Have experience updating process documentation

  • Able to convey complex IT concepts to non-IT users.

  • Strong interpersonal skills to collaborate with external business partners.

  • Good time management skills - able to thrive under pressure.

  • Ability to work autonomously.



About you


You are extremely organised, a self-starter who can prioritise tasks in a fast-paced workplace, and you have exceptional problem-solving abilities. You have achieved impressive experience to date and now you are ready to take the next step in your career.



What's on offer?



  • A dynamic environment with a company that promotes personal and professional development.

  • A rare opportunity to make a valued contribution each and every day.

  • A creative, highly energised workplace.

  • A company which fosters a culture of success and promotes work-life balance.



Robert Half Ltd is committed to equal opportunity and we value diversity at our company. We do not discriminate on the basis of categories protected under local law.

Requirements
Documentation, Communication, End User Support


Perth

Level 19, St Martins Tower
44 St Georges Terrace
Perth WA 6000
au
08 6430 6801
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