IT Support


Salary:

$55000 - 60000 / annum

Location:

Inner Suburbs Perth

Date posted:

2 November 2018

Employment type:

Project

Job reference:

600900010323028

Specialisation:

IT and technology


Description

The Company

Our client is well known within the MSP who currently have an opening for an eager IT Support to be situated at a client site.


The Role

  • Tier 1-3 level of support for all ICT enquiries and incidents - troubleshooting problems related to software, hardware, applications, servers and networks.
  • Log tickets, accurately keep a record of issues, produce technical documentation and support the databases.
  • Liaise with users and external vendors/contractors and server providers to delivery resolitions to advanced application issues.
  • Maintain, monitor, manage and continually suggest and improve the server and computer infrastructure including internet, network, storage and telecommunications.

Your Profile

  • Minimum of 3 years experience in a relavant IT Support role - prior experience working within a school, college or university.
  • Sound knowledge of Microsoft enterprise products included Windows Servers, Office 365, Active Directory, Exchange, SQL and Systems Centre.
  • Exposure to virtualisation and ticketing ITSM - VMware, Hyper-V, ServiceNow, Connectwise etc.
  • A postive attitude, excellent customer service skills including both verbal and written communication, an engaging attitude and a professional approach to managing working relationships.
  • Microsoft or relevant industry certifications will be considered a bonus.


Apply Today

Please send your resume by clicking on the apply button. Your application will be assessed within 3 working days. Please note only shortlisted candidates will be contacted. Sym Quaggan - Perth Office - 08 6430 6803.

Learn more about our Perth recruitment services: https://www.roberthalf.com.au/recruitment-agency-perth



Perth

Level 19, St Martins Tower
44 St Georges Terrace
Perth WA 6000
08 6430 6801
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