IT Support Engineer


Salary:

$75000 - 80000 / annum

Location:

Inner Suburbs Perth

Date posted:

17 January 2019

Employment type:

Permanent

Job reference:

60090-0010737906

Specialisation:

IT and technology


Description



The Company:


The Australian company has offices located throughout the entire Asia Pacific region and operates in the telecommunications industry.



About the Role:



  • General first line support and escalation where necessary.

  • Split 12-hour shifts and rosters to ensure support remains online around the clock.

  • Work remotely with overseas and interstate clients.

  • Working with ServiceNow and SolarWinds and ensuring all incident management procedures are followed closely.

  • Troubleshooting network issues.



Skills and Experience:



  • Experience working with ServiceNow and SolarWinds.

  • Strong background in Networking and/or Telecommunications.

  • Proven previous work with racks and data centres.

  • A genuine passion for networking and/or experience using RF technologies.

  • Certifications in Voice, CCNA or CCNP seen as advantageous.

  • Outstanding verbal and written communication skills.



Benefits:



  • Bonus salary packaging.

  • Parking on-site.

  • 25 days annual leave.



How to Apply:


Please click the 'Apply for this job' button above or contact Brett Marris from Robert Half for a confidential discussion:




Learn more about Robert Half: https://www.roberthalf.com.au/perth



Perth

Level 19, St Martins Tower
44 St Georges Terrace
Perth WA 6000
08 6430 6801
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