Desktop Support Level 1-2
$65000 - 70000 / annum
Inner Suburbs Perth
8 October 2018
IT and technology
- 12 Month Fixed Term Contract
- $65,000 - $70,000 per annum + Superannuation
- CBD, Inner & Western Suburbs
Our client is an award winning multinational law firm based in the heart of Perth CBD. As a desktop support technician you will use your exceptional customer service skills to aid all the internal users via email, phone and face-to-face floorwalking. The team is seeking someone with experience in professional services or an extremely professional outlook to day to day work. The hours are 9:45am to 6:15pm from Monday to Friday.
- Provide exceptional Level 1 and 2 support to all internal customers largely made up by lawyers.
- Be the first point of contact on the phones for all troubleshooting, software updates and technical issues. Have the knowledge to escalate issues where necessary.
- Duties include everything from password resets and user creation to boardroom setups, hardware troubleshooting and some network topology.
- Working as the only IT person based in Perth, collaborating with regularly and reporting to the IT Manager located in the eastern states.
- State of the art offices, exceptional training, mentoring from managers and other benefits all within a friendly work environment.
- 2 years of Level 2 IT Support in professional services industry (Banking, Legal Services, Accounting Firms, Consultants etc.).
- Happy to work outside of what is considered normal working hours and work from 9:45am to 6:15pm.
- Experience with Windows 8 / Windows 10 and Office 2010 / 2013.
- Outstanding written and verbal communication skills and ability to build rapport with all internal and external clients.
- The ability to work autonomously within a small team environment.
- University Degree or equivalent Certifications in IT are highly desirable.
Please send your resume by clicking on the Apply button. For more information please contact Brett Marris at [email protected] or on 08 6430 6810.
Learn more about our Perth recruitment services: http://www.roberthalf.com.au/recruitment-agency-perth.
PerthLevel 19, St Martins Tower
44 St Georges Terrace
Perth WA 6000 08 6430 6801