Desktop Support


Salary:

$55000 - 60000 / annum

Location:

Inner Suburbs Perth

Date posted:

July 3, 2018

Employment type:

Permanent

Job Reference:

600900009171299

Specialisation:

IT and technology


Description

The Company

Our client is an well estalished MSP company, their main office being in Melbourne with a small setup here in Perth. They are built on the foundation of providing consistently good customer service. They currently have a vacancy for a Level 1-2 Helpdesk support member to join their dynamic and growing team on a permanent basis.

  • Please note this role will be working from home and the working hours will be standard 9-5 Tuesday - Saturday. These hours are non negotiable.

The Role

The responsibilities of this role will include but aren't limited to;

  • Utilising your basic IT knowledge and skills and receive, handle and resolve requests for Level 1-2 technical support
  • Responding to common and unique requests for help and support by providing information to enable the resolutions of problems and promptly allocating unresolved calls and requests
  • Liaise with customers, clients and team members to provide detailed feedback and updates
  • Problem assessment and potentially providing education to the end user with the goal of resolving as many incidents as possible
  • Be the first point of contact for ICT support and advice for the employee network

Your Profile

  • Experience with Microsoft Office and 365, Sharepoint, Domain Support, current Windows Operating Systems
  • Possess excellent communication skills, be able to provide support and assistance
  • Previous experience in a Level 1-2 Helpdesk/Desktop support role
  • Excellent work ethic and a want to provide great customer service + resolve issues in a timely manner
  • Have the facilities and ability to be able to work from home

Apply Today

Please send your resume by clicking on the apply button. Your application will be assessed within 3 working days. Please note only shortlisted candidates will be contacted. Alternatively, you can call Sym Quaggan in our Perth office on 08 6430 6803.

Learn more about our Perth recruitment services: https://www.roberthalf.com.au/recruitment-agency-perth



Perth

Level 19, St Martins Tower 44 St Georges Terrace Perth, WA 6000 08 6430 6801
Recruitment Consultant
Inner Suburbs Perth
Permanent
July 18, 2018
Risk & Compliance Manager| Financial Services
Inner West Sydney
Permanent
July 18, 2018
Network Security Engineer
Brisbane CBD
Permanent
July 18, 2018
Power BI Developer | CBD | 6 Month Contract
Melbourne CBD
Project
July 18, 2018
Accounts Payable - part-time - Newcastle
Newcastle
Temporary
July 18, 2018
Junior Technical Consultant
Sydney CBD
Permanent
July 18, 2018
Payroll Officer | $40-42 p/h - temp opportunity
South Eastern Suburbs Melbourne
Temporary
July 18, 2018
Accountant
Inner West Sydney
Permanent
July 18, 2018
Level 2/3 Desktop Support
Inner West Sydney
Permanent
July 18, 2018
ASP.NET Developer
Southern Suburbs Brisbane
Project
July 18, 2018
Full stack Developer|$80k - $130k + Super|Inner City
Inner Suburbs Melbourne
Permanent
July 18, 2018
Financial Accountant - Financial Services
Macquarie Park
Permanent
July 18, 2018
Office Administrator | Sales Support
South Eastern Suburbs Melbourne
Temporary
July 18, 2018
See more jobs >