Service Desk Analyst
$45000 - 60000 / annum
Inner Suburbs Melbourne
IT & Technology
This is a great opportunity to join a fast moving, award winning Managed Services Provider showing continual growth in a competitive market. Located just North of the Melbourne CBD this company combines excellent customer service with a fantastic team culture.
Your role will involve the remote support of client IT needs, including networking, desktops, servers, virtual and cloud environments. This role is a perfect opportunity to grow and develop in a fast paced environment.
Key responsibilities include:
- Processing priority 1 tickets
- Delivering infrastructure and cloud based problem-solving
- Solving technical problems
- Responding to support issues
Experience in a Managed Services Provider is ideal, including experience with:
- Office 365
- Active Directory
- General PC and network infrastructure
- Server builds
You will be a fantastic team player, have great communication skills and understand that customer service is paramount.
If a fast paced environment is right for you. Please send your resume to us by clicking the "Apply Now" button. Resumes in MS Word format are preferred.
Job Reference No: 96379MS