Senior Application Support Officer


Salary:

$80 - 90 / annum

Location:

Inner Suburbs Melbourne

Date posted:

17 May 2019

Employment type:

Project

Job reference:

06810-0010649935

Specialisation:

IT and technology


Description

The Company


Do you have exceptional technical skills and a passion for troubleshooting? If that sounds like you, our client is looking for an Application Support specialist. You'll be part of a rapidly growing company that offers a positive work environment where no two days are the same. As part of a focused IT team, you'll be solving range of issues across a diverse customer base. This exciting role lets you be part of a respected company that actively promotes work-life balance while offering every opportunity for you to broaden your skill set and put your career in the fast lane.



The Role


As an experienced Application Support expert, you'll enjoy a customer facing position that allows you to showcase your exceptional communication and customer service skills. You'll find yourself troubleshooting in-house applications, third party applications, data mining, report building, writing and working with complex queries, database management, indexing, and potentially promoting a software fix. Each day brings new challenges, so you certainly won't fall into a rut, and you'll be rewarded by being able to take pride in your work and be personally responsible for keeping operations running smoothly.



Your Skills & Experience




  • Degree with strong computer skills including Microsoft Office, Microsoft Project, and various Databases (SQL Server and Oracle).

  • Excellent troubleshooting abilities and analytical skills.

  • Ability to write and understand SQL Queries.

  • Experience maintaining Windows servers (VMWare)

  • Brilliant oral and written communication skills.

  • A genuine passion for customer service and the confidence to remain positive and calm under pressure.



About you


You have a thorough understanding of the software development lifecycle (SDLC), which allows you to interact with developers, analysts and project managers. Your technical skills are exceptional and you're able to analyse and solve issues reported by customers. You relish a challenge and the chance to unravel problems with a cool clear head. You're a people person who understands the value of actively building strong customer relationships. Your excellent communication skills mean you can skip the tech talk and convey complex ideas to customers who don't have a strong IT background.



What's on offer?




  • Endless opportunities for career development. As you excel in your role as an Application Support specialist, you can grow in to Project Management, Business Analysis and beyond.

  • Continuing professional education and development through exposure to a wide variety of technical challenges.

  • The support of a high calibre team who have IT in their hearts.

  • Opportunities to extend your creative flair to solve challenges that vary on a day to day basis.



Robert Half Ltd is committed to equal opportunity and we value diversity at our company. We do not discriminate on the basis of categories protected under local law.



Melbourne

Level 39
140 William Street
Melbourne VIC 3000
au
03 9691 3631
IT Security Architect
Canberra
Project
22 May 2019
Senior Accountant
SE Suburbs Melbourne
Permanent
22 May 2019
Executive Assistant/ Office Administration
Sydney CBD
Permanent
22 May 2019
Senior Payroll Officer
Inner Suburbs Melbourne
Permanent
22 May 2019
Data Architect
Sydney CBD
Project
22 May 2019
Accountant - Business Services
Melbourne CBD
Project
22 May 2019
Talent Acquisition Specialist - Global
Melbourne CBD
Permanent
22 May 2019
Senior Desktop Support
Perth
Permanent
22 May 2019
PHP Developer
Perth CBD
Permanent
22 May 2019
Patient Billing Officer ~ Immediate Start!
Inner Suburbs Melbourne
Temporary
22 May 2019
Property Accountant | CBD Officer | 6 months
Melbourne CBD
Temporary
22 May 2019
Accounts Clerk
Southern Suburbs Brisbane
Temporary
22 May 2019
Project Accountant
North Shore
Permanent
22 May 2019
Senior Data Scientist
Sydney CBD
Project
22 May 2019
Server Engineer / Administrator
Inner Suburbs Perth
Permanent
22 May 2019
See more jobs >