IT Support Analyst | $60K + Super


Salary:

$60000 - 60000 / annum

Location:

Inner Suburbs Melbourne

Date posted:

July 19

Employment type:

Permanent

Job Reference:

104247SG

Specialisation:

IT & Technology


Description

The Company

An industry leading and global organisation with over half a million employees, our client specialise in the understanding their clients needs to provide high quality products and solutions.

The Role

Reporting to the Technical Support Manager, this role will help ensure that all technical issues are acted upon and resolved appropriately.

Key responsibilities will include:

  • Resolving level 1 and 2 ICT issues for all staff
  • Assist staff over the phone, remotely and face to face
  • Coordinate with vendors to provide technical assistance for the internal systems/network
  • Monitor and maintain the organisations backup systems
  • Provide user training to internal and external staff

About you

A suitable candidate will have:

  • Exposure to Windows Server, VMware and Cisco networks
  • Ability to analyse business systems to identify inefficiencies and recommend solutions
  • Exceptional customer service skills and high levels of enthusiasm toward technology
  • Excellent communication skills both written and verbal
  • Willingness to provide on call support

Please note, this role will require a valid driving license and car, as you will be required to work across 2 locations on a rotating roster (St Kilda Road and Western suburbs)

How to apply

Please submit your resume by clicking the Apply Now button. Or for further information, please phone our Melbourne office for a confidential discussion, quoting reference 104247SG

Learn more about our Melbourne recruitment services: http://www.roberthalf.com



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