Senior Level 2 Support


Salary:

$32.00 - $35.00 / annum

Location:

Melbourne

Date posted:

20 August 2019

Employment type:

Project

Job reference:

06810-0011041264

Specialisation:

IT and technology


Description







The Company



Our client is an Australian MSP looking at growing their amazing organisation here in Melbourne, they are seeking a senior level 2 help desk person who has a strong passion for IT and is willing to take on new challengers.



The Role



In the fast-paced role you will be supporting various clients in day to day operations, the clients include, Law firms, Accounting Firms, Medical and even Wholesale, you will be ensuring the best customer service experience to all users.



.


Your Skills & Experience




  • Customer Service orientated with exceptional communication skills.

  • College degree in Computer Science or other related field preferred.

  • Experience with IT support ticketing systems.

  • Certifications desired (CCNA, CWNA, MCSA) but not required.

  • Office 365 application administration.

  • Microsoft Windows: 2008/2011/2013/2016

  • Exceptional networking experience (WAN/LAN)

  • Active Directory, Group Policy and Domain management.

  • Exchange 2003 - 2016



About you



Our client values communication skills, if you are someone who can communicate easily, has a strong passion for IT, great knowledge and the willingness to support those around you, this role will be the perfect opportunity.



What's on offer?




  • A company that rewards excellence.

  • Amazing work-life balance.

  • Supportive, collaborative and outcome driven team with a no stress environment.

  • A fast-paced, workplace.

  • Ongoing professional development and mentoring by outstanding business leaders.

  • Convenient location, close to public transport.



Robert Half Ltd is committed to equal opportunity and we value diversity at our company. We do not discriminate on the basis of categories protected under local law.


Requirements
IT , Helpdesk, Engineer , Support, AD, o365, Exchange, Group policies, CISCO , Windows, CCNA , CWNA ,


Melbourne

Level 39
140 William Street
Melbourne VIC 3000
au
03 9691 3631
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