Desktop Support Analyst | $60K - $65K + Super

Salary : $65000 - $65000
Location : Inner Suburbs Melbourne
Post Date :
Employment Type : Permanent
Job Reference : 104247SG
Job Classification : IT & Technology

Description :

The Company

An industry leading and global organisation with over half a million employees, our client specialise in the understanding their clients needs to provide high quality products and solutions. Founded over 100 years ago, this organisation is globally renowned for the level of service they continue to provide in today's market.

The Role

Reporting to the Technical Support Manager, this role will involve the support and maintenance of the various technologies throughout the organisation, including all servers, networks and internal systems. Additionally, this role will help ensure that all technical issues are acted upon and resolved appropriately.

Key responsibilities will include:

  • Resolving level 1 and 2 ICT issues for all staff
  • Coordinate with vendors to provide technical assistance for the internal systems/network
  • Monitor and maintain the organisations backup systems
  • Provide user training to internal and external staff

About you

A suitable candidate will have:

  • Experience supporting Windows Server, VMware and Cisco networks
  • Experience providing BAU and project based technical support
  • Ability to analyse business systems to identify inefficiencies and recommend solutions
  • Exceptional customer service skills and high levels of enthusiasm toward technology
  • Excellent communication skills both written and verbal
  • Willingness to provide on call support
  • A valid driving license and car

Please note, this role will require you to work across 2 locations on a rotating roster (St Kilda Road and Western suburb)

How to apply

Please submit your resume by clicking the Apply Now button. Or for further information, please phone our Melbourne office for a confidential discussion, quoting reference 104247SG

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Level 39
140 William Street
3000 Melbourne
Phone : 03 9691 3631

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