Administration & Reception | Part Time | Port Melbourne


Salary:

$26 - 27 / hour

Location:

Inner Suburbs Melbourne

Date posted:

4 September 2018

Employment type:

Permanent

Job reference:

068100010613461

Specialisation:

Administration


Description

The Company

Founded in 1987 and has since grown to become a leading independent provider of freight services to some of Australia's foremost companies and brands. Headquartered in Melbourne, Victoria, and with a national footprint, this company is a freight specialists focused on meeting the expectations of mid-sized and larger organizations, with services offered beyond those of a traditional freight broker.

The Role

This is an ongoing temporary assignment for a minimum of 6 months, this Administration Assistant role, based on Reception, will include the following duties and responsibilities;

  • Ensuring that agreed customer service standards, objectives and measures are met
  • Some Reception duties
  • Successful completion of customer complaints and enquiries, in a timely manner
  • Maintaining open lines of communication between customers, their suppliers and internally
  • Timely management of day-to-day issues and escalation should all known solutions be exhausted
  • Able to work both independently and within a team
  • Achieve individual, team, and company goals and objectives as set and agreed
  • Be able to generate KPI and other business related reports
  • Be punctual and adhere to your agreed working hours as outlined in your employment contract

Your Profile

  • Good customer Service background
  • Excellent written and verbal (face-to-face and telephone) communication skills
  • Strong problem solving skills
  • Well organized and detail oriented
  • Strong customer service skills with the ability to build relationships
  • Strong understanding of supplier systems and capabilities
  • Strong supplier relationship skills with the ability to build relationships
  • High-intermediate level of proficiency with Microsoft Excel.

The hours of this position are 10am until 4pm, Monday to Friday

Apply Today!

Please send your resume by clicking on the apply button or for further information, contact our Melbourne office on 03 9691 36 36.

Learn more about our Melbourne recruitment services: http://www.roberthalf.com.au/recruitment-agency-melbourne

Job Reference No: 06810-0010613461SJ



Melbourne

Level 39
140 William Street
Melbourne VIC 3000
03 9691 3631
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