Administration & Reception | Part Time | Port Melbourne


Salary:

$26 - 27 / hour

Location:

Inner Suburbs Melbourne

Date posted:

September 4, 2018

Employment type:

Permanent

Job reference:

068100010613461

Specialisation:

Administration


Description

The Company

Founded in 1987 and has since grown to become a leading independent provider of freight services to some of Australia's foremost companies and brands. Headquartered in Melbourne, Victoria, and with a national footprint, this company is a freight specialists focused on meeting the expectations of mid-sized and larger organizations, with services offered beyond those of a traditional freight broker.

The Role

This is an ongoing temporary assignment for a minimum of 6 months, this Administration Assistant role, based on Reception, will include the following duties and responsibilities;

  • Ensuring that agreed customer service standards, objectives and measures are met
  • Some Reception duties
  • Successful completion of customer complaints and enquiries, in a timely manner
  • Maintaining open lines of communication between customers, their suppliers and internally
  • Timely management of day-to-day issues and escalation should all known solutions be exhausted
  • Able to work both independently and within a team
  • Achieve individual, team, and company goals and objectives as set and agreed
  • Be able to generate KPI and other business related reports
  • Be punctual and adhere to your agreed working hours as outlined in your employment contract

Your Profile

  • Good customer Service background
  • Excellent written and verbal (face-to-face and telephone) communication skills
  • Strong problem solving skills
  • Well organized and detail oriented
  • Strong customer service skills with the ability to build relationships
  • Strong understanding of supplier systems and capabilities
  • Strong supplier relationship skills with the ability to build relationships
  • High-intermediate level of proficiency with Microsoft Excel.

The hours of this position are 10am until 4pm, Monday to Friday

Apply Today !

Please send your resume by clicking on the apply button or for further information, contact our Melbourne office on 03 9691 36 36.

Learn more about our Melbourne recruitment services: http://www.roberthalf.com.au/recruitment-agency-melbourne

Job Reference No: 06810-0010613461SJ



Melbourne

Level 39 140 William Street Melbourne, VIC 3000 03 9691 3631
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