IT Support | Opportunity to travel
Location : Inner Suburbs Brisbane
Post Date : 09 August 2017
Employment Type : Project
Job Reference : 683294AT
Job Classification : IT & Technology
A well-established organisation specialising in the retail sector. They nurture their team around a collaborative working environment, committed to offering services in a considerate manner nationwide.
With strong developed relationships nationally. This organisation creates a positive, consistent and welcoming experience for members of the public across Australia.
Working in a team of eight providing frontline support. Initially beginning as support consultant, you will; diagnose hardware faults & assist with replacement where necessary, liaise with users to provide assistance and resolve issues. Referring to a third party when needed, keep documentation in order and up to date and identify, record & report potential issues to ensure system improvement.
The role will then transition into a Systems Trainer. You will learn and understand the operations of the Retail Management System, to then effectively conduct systems training with internal staff across Australia. You will document visits accordingly to suggest improvements moving forward.
Due to the nature of the role you will have exceptional customer service, communication & presentation skills. The support role will primarily be focused in a Windows environment, so you will have previous experience in a similar commercial support role. Previous experience supporting Point of Sale Systems or other Retail Management Systems will be essential. Some interstate travel will be required, you will need a current driver's license with your own vehicle desirable.
Please send your resume by clicking on the apply button or for further information, contact Adam Tauletta in our Brisbane office on 07 3039 4202.
Learn more about our Brisbane recruitment services: https://www.roberthalf.com.au/recruitment-agency-brisbane
10 Eagle Street