Service Desk Analyst

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Salary : $55000 - $65000
Location : Hills District
Post Date :
Employment Type : Permanent
Job Reference : RTEM1
Job Classification : IT & Technology

Description :

The Role

The Service Desk Analyst's role is to provide technical support to our Managed Service and Project clients and work closely with Systems Engineers. The role will cover a wide variety of hardware and software with a key focus on Microsoft, Citrix, VMWare and Cloud technologies.

Technically you will ideally have;

  • Full Microsoft Stack
  • Citrix,
  • Windows Server
  • Exchange
  • Active Directory
  • Office 365 Support,
  • Experience with Active Director & Group Policy
  • Excellent Troubleshooting Skills
  • Understanding of SOE & Change Control processes
  • 1 year+ experience in Service Desk position (providing phone, Break Fix, remote & physical support)

Your Profile

Personality is key to success in this role and so we are firstly looking for someone who has a;

  • Strong Customer Focus
  • Willingness to learn and develop proactively
  • Excellent Communication Skills
  • Thee ability to work on your own initiative and as part of a team

Benefits to You

  • Career Progression
  • Exposure to cutting edge technologies
  • Company funded training
  • Technical, Professional & Personal Development Plans

Apply Today

Please send your resume by clicking on the apply button or for further information, contact Rikki Tiwari in our Sydney office on 029240044.

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MLC Centre, Level 45
19 Martin Place
2000 Sydney
Phone : 02 9241 6255

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