IT Support Analyst


Salary:

$50000 - 60000 / annum

Location:

Eastern Suburbs Melbourne

Date posted:

August 22, 2018

Employment type:

Permanent

Job reference:

068100010597628

Specialisation:

IT and technology


Description

The Company

This is an opportunity to join a growing and reputable IT managed service provider based in eastern suburbs of Melbourne CBD who have an expanding portfolio of clients across a range of industries.

The Role

The primary requirement for this position is to provide both remote and on-site IT support and assist in the delivery of projects to a range of client's Microsoft environments.

You will be responsible for the maintenance of the IT systems, networks and overall infrastructure of clients.

More specific duties are highlighted below:

  • Provide helpdesk services via phone and email technical requests.
  • Onsite visits to assess technical request or implement new setups.
  • Building and maintaining client documentation.
  • On and offsite computer/server maintenance (Windows environment)
  • Building and configuring of new hardware.
  • Assist Senior Engineers with project tasks.

Your Profile

You will be a team player with excellent communication skills that takes pride in technical troubleshooting and delivering first rate customer service.

Experience in a similar role would be preferred, along with technical knowledge including the majority of the following:

  • All round IT systems & support
  • Common Software Applications support.
  • Computer Hardware, printers and peripherals
  • Windows Server 2008-2016 knowledge
  • Active Directory
  • Microsoft Office 2010 and later versions
  • Microsoft Office 365 management
  • Google Apps
  • DNS, DHCP, TCP/IP

Apply Today

If you feel you meet the requirements of this role, please Apply today.

Ref: 06810-0010597628



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