Sales Support Adminstrator - SAP Required - Castle Hill

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Salary : $24 - $26
Location : Castle Hill
Post Date :
Employment Type : Temporary
Job Reference : 7665MR
Job Classification : Administration & Office

Description :

The Company:

This life science company is an industry leader and a trusted brand. They are looking for an enthusiastic customer service officer to join and contribute to their energetic and dedicated team!

The Role:

Day to day:

  • Answer inbound and support the company's goal of maintaining the target call abandonment rate.
  • Thorough handling of phone enquiries, providing a quality, efficient and timely service through friendly, accurate, informative and professional communication

Customer-centric Service Tasks:

  • Prompt and efficient resolution of customer enquiries such as quotation-related problems and prompt turnaround time for quote requests.
  • Provide a timely response to customer enquiries through the Customer Service email database (ANZCS), such as providing requested information including written quotations, MSDS, Certificates of Analysis, and other product related information.
  • Assist in any customer service related pre-sales tasks to support colleagues within the team.
  • Proactive Customer Service Orientation.
  • Professional phone manner and etiquette
  • Possesses good communication skills, both oral and written
  • Ability to establish priorities, work independently and achieve objectives with minimal supervision as well as within a team environment.

Your Profile:

You will have experience in customer service, clear communication skills and the ability to maintain your composure. You will thrive in fast-paced environments and enjoy working within a dedicated team.

Apply Today:

Please send your resume by clicking on the apply button. Your application will be assessed within 3 working days. Please note only shortlisted candidates will be contacted.

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MLC Centre, Level 45
19 Martin Place
2000 Sydney
Phone : 02 9241 6255

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