Level 2 Technical Support
$60,000.00 - $65,000.00 / annum
27 May 2019
IT and technology
Our client is an established Managed Service Provider. They work with dynamic and brand-new technologies across windows server operating systems and cloud hosting platforms.
Creating new knowledge base and articles from existing technical problems.
Provide remote and onsite IT support as a second point of escalation.
Your Skills & Experience
Provide level 2 technical support internally and on site.
Escalating jobs to the next appropriate level of importance
Supporting and building long term relationships with clients
In-depth knowledge of computer systems, networks, and appropriate software applications. Creativity to translate complex IT issues into simple steps that a wide audience can understand.
People and communication skills for client sites
What's on offer?
A chance to get out of the office and meet clients face to face
Attractive salary package and on-going incentives such as training and mentoring.
Robert Half Ltd is committed to equal opportunity and we value diversity at our company. We do not discriminate on the basis of categories protected under local law.
10 Eagle Street
Brisbane QLD 4000
au 07 3039 4202