Level 2 Technical Support


Salary:

$60000 - 65000 / annum

Location:

Brisbane CBD

Date posted:

27 May 2019

Employment type:

Permanent

Job reference:

0010AB

Specialisation:

IT and technology


Description

The Company

Our client is an established Managed Service Provider. They work with dynamic and brand-new technologies across windows server operating systems and cloud hosting platforms.

The Role

Creating new knowledge base and articles from existing technical problems.

Provide remote and onsite IT support as a second point of escalation.

Your Skills & Experience

Provide level 2 technical support internally and on site.

Escalating jobs to the next appropriate level of importance

Supporting and building long term relationships with clients

About you

In-depth knowledge of computer systems, networks, and appropriate software applications. Creativity to translate complex IT issues into simple steps that a wide audience can understand.

People and communication skills for client sites

What's on offer?

A chance to get out of the office and meet clients face to face

Attractive salary package and on-going incentives such as training and mentoring.

Robert Half Ltd is committed to equal opportunity and we value diversity at our company. We do not discriminate on the basis of categories protected under local law.

Requirements
Active Directory, Exchange, Microsoft 2016, office 365, Cloud technologies


Brisbane

Level 32
10 Eagle Street
Brisbane QLD 4000
au
07 3039 4202
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