Level 2 Field Engineer
$70000 - 75000 / annum
15 April 2019
IT and technology
Our client is an established Managed Service Provider. They work with dynamic and brand-new technologies across windows server operating systems and cloud hosting platforms.
- Creating new knowledge base and articles from existing technical problems.
- Provide remote and onsite IT support as a senior point of escalation.
Your Skills & Experience
- Provide level 2 technical support internally and on site.
- Escalating jobs to the next appropriate level of importance
- Supporting and building long term relationships with clients
- In-depth knowledge of computer systems, networks, and appropriate software applications. Creativity to translate complex IT issues into simple steps that a wide audience can understand.
- People and communication skills for client sites
What's on offer?
- A chance to get out of the office and meet clients face to face
- Attractive salary package and on-going incentives
Robert Half Ltd is committed to equal opportunity and we value diversity at our company. We do not discriminate on the basis of categories protected under local law.
10 Eagle Street
Brisbane QLD 4000
au 07 3039 4202