Level 1 Helpdesk


Salary:

$45,000.00 - $50,000.00 / annum

Location:

Brisbane CBD

Date posted:

22 July 2019

Employment type:

Permanent

Job reference:

JH22072019

Specialisation:

IT and technology


Description

The Company


Join a nationally recognised organisation demonstrating great success in its industry. Work with cutting edge technologies and lean on Level 2 Technicians for exposure to complex troubleshooting in order to increase your technical ability.


The Role


You will provide day-to-day support for staff at all levels. With a strong training program in place you will be given the perfect platform to drive your career forward. Supporting Microsoft based technology the role requires you to provide remote and over the phone assistance to an internal customer base across Australia. You will be accountable for identifying/diagnosing technical faults and providing effective solutions while liaising closely with your team.


Your Profile


To be successful in this position you must have at least 12 months Helpdesk experience for a large customer base demonstrating:



  • Phone and remote support

  • Active directory administration

  • Windows 7 support

  • Hardware and software break/fix

  • POS system support (advantageous)

  • Excellent customer service


Apply Today


Please send your resume by clicking on the apply button or for further information, contact <Joshua Hamilton> in our <Brisbane> office on <3039 4202>.


Learn more about our Brisbane recruitment services: http://www.roberthalf.com.au/recruitment-agency-brisbane

Requirements
Active Directory, Windows Server, DHCP


Brisbane

Level 32
10 Eagle Street
Brisbane QLD 4000
au
07 3039 4202
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