Customer Service Manager


Salary:

$110,000.00 - $130,000.00 / annum

Location:

Brisbane CBD

Date posted:

7 July 2019

Employment type:

Permanent

Job reference:

24052019MA1

Specialisation:

Administration


Description

The Company


Our client is a reputable company within the Education industry who is seeking a Customer Service Manager to join their Brisbane team. This is an excellent opportunity for a self-starter to work for a highly regarded company, with the opportunity to upskill and have great career growth.


The Role


Your fit within the role will be dependent on your proven customer service experience with key responsibilities including:



  • Manage inbound customer service team with a professional manner

  • Strategic planning in improving the quality of the Customer Service teams

  • Data entry and database management

  • Liaise with internal and external stakeholders to keep up to date with the day to day business

  • Problem solving

  • Support the overall administrative tasks of the business (where required)


About you


To be successful in the role, you will be someone with very strong customer service or administration experience and who is passionate about building relationships with others. You will also be an exceptional communicator on all levels, have a strong work ethic and the ability to work autonomously within a dynamic environment. Having a proven track record in managing customer service teams will be an advantage.


What's on offer?



  • A dynamic and exciting role that will give you opportunities to build meaningful relationships

  • The benefit of a formal program of training and professional development.

  • The support of a talented, highly energised team of professionals

  • A flexible workplace where work-life balance is encouraged.


To Apply


Interested in applying? We'd like to hear from you! Simply, send us your resume by clicking on the apply button below. Please note your application will be assessed within 3 working days in which we will only get in touch with shortlisted applicants.


Robert Half Ltd is committed to equal opportunity and we value diversity at our company. We do not discriminate on the basis of categories protected under local law.

Requirements
Managing teams Strategic planning for Customer Service function Training, coaching and mentoring


Brisbane

Level 32
10 Eagle Street
Brisbane QLD 4000
au
07 3039 4202
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