Call Centre Officer

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Salary : $24 - $25
Location : Alexandria
Post Date :
Employment Type : Temporary
Job Reference : 20026BL
Job Classification : Administration & Office

Description :

The Company

Pat-time Call Centre officer required for this global manufacturing business in Alexandria. This company operates a 24 hour call centre and so shift-work plus penalty rates are on offer for the most suitable candidate. A 12 month contract and a permanent role are also on offer.

The Role

Reporting to the Call Centre Manager this role is responsible for:

  • Coordinating day to day running of the service centre
  • Taking inbound calls and answering queries
  • Arranging maintenance workers to attend to problems in a timely manner
  • Additional ad hoc administration tasks

You will become a key part of the team to ensure the day-to-day operations of the business operate smoothly and efficiently.

Your Profile

You will have 3-5 years' experience in a Customer Service or Response Centre role and have exposure to data entry. You will have solid computer skills and be able to operate databases. You will be flexible with working hours and be able to work different shifts at different award rates and varying hours.

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MLC Centre, Level 45
19 Martin Place
2000 Sydney
Phone : 02 9241 6255

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