Receptionists are a pivotal member of staff in any company. They are the first point of contact for any visitors to the office or anyone calling so being well-presented and polite is pivotal. A Receptionist will maintain security by logging all visitors and possibly issuing visitor passes. This role will also provide support to the HR team as required.
- Diary management and management of meeting rooms
- Possibly handling event coordination, both internally and externally.
- Handling queries and complaints via phone, email and general correspondence.
- Greeting all visitors
- Transferring calls as necessary
- Possibly managing office supplies such as stationery, equipment and furniture.
- Performing ad-hoc administration duties
- Maintaining office services through engaging such as cleaners and maintenance companies as required
- Receiving and dispatching deliveries
- Assist with mail as required
- Taking and ensuring messages are passed to the appropriate staff member on a timely basis
- Assisting the HR team with recruitment, on-boarding and termination processes
It is not mandatory to have a higher education degree to undertake a receptionist role. However, a Receptionist does need to have good organisational skills, have attention to detail and be an exceptional multitasker. It is also imperative that a Receptionist has good communication skills, a polite telephone manner and is well-presented at all times.
Some companies might want candidates who have previous clerical, administrative or receptionist experience.
Search for receptionist jobs in Australia below:
- Search for receptionist jobs in Sydney
- Search for receptionist jobs in Melbourne
- Search for receptionist jobs in Brisbane
- Search for receptionist jobs in Perth
Please note, this is a national average - to compare your salary, and receive data on salaries for your local state or territory, visit our salary calculator.