An Administrator provides office and administrative support to either a team or individual. This role is vital for the smooth-running of a business. Duties may include fielding telephone calls, receiving and directing visitors, word processing, creating spreadsheets and presentations, and filing. Additionally, Administrators are often responsible for specific projects and tasks and overseeing the work of junior staff.
Extensive software skills, Internet research abilities and strong communication skills are required. Staff in this category may also have the title of Department Assistant, Coordinator or Personal Assistant.
- Answering incoming calls; taking message and re-directing as required
- Dealing with email enquiries
- Taking minutes (in which case shorthand might be required)
- Diary management and arranging appointments, booking rooms and conference facilities
- Data entry (sales figures, property listings etc.)
- Organising travel and accommodation for staff and customers
- Arranging both internal and external events
- General office management such as ordering stationary
- Possibly maintain company social media accounts e.g. the company Facebook page
- Providing administration support to Sales Reps, Property Managers and Senior Management
Although an undergraduate degree isn’t required for an Administrator role in every company, some employees do prefer to hire graduates. The following degrees may be valuable if you’re looking for a role with more responsibility:
- Business with a language
- Business studies
There are also secretarial courses available that are highly regarded by employers, aimed at both graduates and non-graduates.
Administrators are required to use a variety of software packages including Microsoft Word, Outlook, PowerPoint and Excel. Aside from this, candidates will need to have excellent communication, organisational and time management skills.
As Administrators are likely to be liaising with both internal and external stakeholders, it’s important to be well-presented and maintain a sense of professionalism at all times.
Search for administration jobs in Australia below:
- Search for administration jobs in Sydney
- Search for administration jobs in Melbourne
- Search for administration jobs in Brisbane
- Search for administration jobs in Perth
Please note, this is a national average - to compare your salary, and receive data on salaries for your local state or territory, visit our salary calculator.