CRM Consultant - North Sydney

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Salary : $90000 - $120000
Location : Sydney CBD
Post Date :
Employment Type : Permanent
Job Reference : 95632MB
Job Classification : IT & Technology

Description :

This national client based in North Sydney is currently looking for a talented Consultant with experience in the CRM field (For example - Dynamics CRM, Salesforce, Oracle, SugarCRM, SageCRM).

Projects range from traditional implementations through to highly customised integrations of multiple platforms. Projects would cover delivery across Marketing, Sales and Operations automation / enablement.

The client is looking to find an outstanding consulting professionals with demonstrated strengths in CRM functional solution design, CRM consulting and CRM project management. Strong technical foundations are also important to ensure you can work collaboratively and efficiently with the technical delivery team.

Skill set / experience needed:

  • Proven experience as a Consultant (or business analyst)
  • Architecture and design of CRM
  • Analyse existing business processes and propose CRM solutions
  • Problem solving technical issues
  • Holding group workshops and 1-2-1s with business users
  • Eliciting requirements from business users (pushing back on unreasonable demands)
  • Translating business requirements into functional / technical specifications
  • Mapping existing system flows
  • Knowledge of system integration
  • Use cases / User stories
  • Conduct root cause analysis
  • Experience with data migration projects
  • Work with QA to ensure comprehensive test coverage
  • Provide operational and technical support where needed
  • Experience working in both Waterfall and Agile environments
  • Experience working cloud based applications
  • Related IT / Computer Science Degree
  • Experience working effectively both in a team and alone

The creation of this role is due to business growth, and dependent on experience will pay $90,000 - $120,000 base. They offer a relaxed working environment and flexible working hours.

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MLC Centre, Level 45
19 Martin Place
2000 Sydney
Phone : 02 9241 6255

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