Infrastructure Manager job description guide

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What is an Infrastructure Manager?

Infrastructure Managers are responsible for the planning, installation, maintenance, and upgrade of IT systems and personnel. These systems are typically the ones that enable customer-facing IT departments to do their jobs.

What should be included in an Infrastructure Manager job description?

Infrastructure Managers must ensure the organisation's systems are online and fully operational. When issues occur, it is their job to ensure these problems are minimised.

They are also responsible for:

  • Plan operating systems
  • Maintain activity logs
  • Build infrastructure strategy in collaboration with business departments
  • Manage staff and network/server equipment
  • Vendor management

What skills and qualifications should an Infrastructure Manager have?

While a tertiary education in computer science or software development is recommended, it is not necessary. Instead, Infrastructure Managers should be able to demonstrate:

  • Management experience
  • Budgeting and recruitment experience
  • In-depth knowledge of servers and networks, data organisation, and both hard- and software
  • Experience in business analytics or administration
  • Client relations
  • Previous experience within IT infrastructure

Soft skills list:

  • Problem solving/troubleshooting
  • Analytical thinking
  • Communication
  • Teamwork
  • Relationship management
  • The ability to translate complex ideas for non-tech staff/customers

How much does an Infrastructure Manager earn?

$95,000 - $190,000

An Infrastructure Manager salary is determined typically by the number of years of experience, soft and technical skills, and the scale of responsibilities in the organisation. To find out what an Infrastructure Manager is earning this year, download our complimentary Robert Half Salary Guide.

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