A Personal Assistant (PA) works with senior staff to provide one-to-one support. Typically PAs support senior managers by offering administrative help such as monitoring a manager’s email, drafting communications on their behalf, planning and organising meetings and their travel. A PA needs to have a deep understanding of the company and know who the key personnel are, as they are representing a senior member of staff. For this same reason, it is important a PA has great interpersonal skills, is well-presented and professional.
Personal Assistant duties and responsibilities of the job
Ultimately, the role of a Personal Assistant can be extremely broad and vary on a day-to-day basis. A Personal Assistant job description should include:
- Monitoring a reporting manager’s email and responding if required
- Preparing communications on behalf of a manager
- Answering phone calls
- Organising travel and itineraries
- Organising and planning meetings
- Taking notes and writing minutes during meetings
- Conducting or preparing any research that the reporting manager may require
- Various ad hoc requests
Personal Assistant job qualifications and requirements
There are no formal education requirements expected of a Personal Assistant. However, there are a number of professional qualities that should be included in a Personal Assistant job description:
- Computer literacy
- Verbal and written articulacy
- Professional discretion
- Well-developed time management skills
- Strong organisational skills
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