Posted by Robert Half on 07 July 2013
Why wording is more important than you may think
Are you serious about recruiting a new staff member in the coming months? If so, now is the time to start working on it, and a good job description is an absolute must.
Job descriptions are the most important place to start when recruiting employees and, if well written, they can indeed mean that you recruit the right candidates. By being precise when describing the job’s requirements, you will avoid making mistakes.
To improve this process even more, here are a few guidelines:
Analyse the job before you start writing
By putting the description down on paper, you may discover that a certain position does not actually need to be filled by someone on a full-time basis. Is it possible to share the tasks amongst employees already working at the company? If you have decided that you really do need someone for the job, identify the essential tasks and responsibilities.
Avoid the most common mistakes
One of the most frequent missteps that managers make is simply drawing up a shopping list of tasks without actually looking at the position in detail.
To avoid this, ask yourself some questions:
- What are the most important tasks for the employee?
- What takes priority amongst the range of duties?
- What lines of reporting are there, and to whom?
- What results should the employee actually deliver?
- If your employee has a managerial role, ask yourself: what is the extent of his/her authority?
Based on your answers to the above questions, determine the criteria for the job – the mixture of functional qualifications, skills and character traits that the candidate must have to successfully fulfil the position.
Try not to confuse qualifications, skills and personal characteristics with one another, because there are subtle differences to each:
- Qualifications relate to what the candidate needs in order to do the job: experience, education and any other references.
- Skills relate to what the candidate can do, for example working with different computer programmes.
- Personal characteristics are not as easy to measure or define, such as a pro-active attitude and a strong personality.
The employment criteria are especially important if there are several candidates for the position. These will allow you to remove a large number of ‘unsuitable’ candidates from the list.
Defining the job description
You can now start to write the job description. Don’t forget that the job description is not merely used to attract the best candidate, but also to evaluate other candidates for the job. In general, the job description should be practical, functional and clear.
It should include:
- Job title, the department and the person to whom the employee will report.
- The person’s responsibilities: what does the position involve and what is the aim of the position?
- The most important tasks and responsibilities – list the most important first and the least important last.
- Skills and characteristics that a good candidate should have. For example: ‘a good organiser’, ‘suited to leading a team’ or ‘capable of working independently’.
- Other requirements and desired level of education.
The salary is an important part of the job description and you should be prepared to establish a salary on the basis of the employee’s education and experience, along with the general salary level within your branch, organisation, department or area. In any case, there is a variety of sources you can use to assist you, such as governmental agencies, salary research like the Robert Half Salary Guides, careers centres and the internet.
Finally, don’t be under the impression that the position needs to be filled quickly. Take more time to determine a clear job description and to find a candidate that fits that description. This is a much better approach than finding yourself with a candidate who does not fit your requirements.