The tech positions in demand in the Coronavirus employment market

By Robert Half on 6 July 2020

As companies aim to perform essential business functions remotely both during and in the wake of the Coronavirus pandemic, the pace of digital transformation has accelerated across many sectors. While the catalyst for the speed of change has been COVID-19, however, the longer-term benefits of investing in IT infrastructure are also becoming apparent to many business leaders.

With remote working practices – at least on a part-time basis – likely to remain commonplace for some time, current operational necessity will probably give way to a long-term, technology-led cultural shift which will continue to favour working flexibility and support productivity – to the benefit of managers and workers, alike.

In this context, it is perhaps no surprise that hiring across Australia’s Software and IT Services sector increased by 17.3% as the pandemic unfolded, according to LinkedIn insights.

Here are some of the most sought-after technology roles in the current employment market.

Helpdesk/PC Support

With a high proportion of employees working from home (a trend that is expected to remain in place for the foreseeable future), IT support staff remain integral to minimising disruptions caused by IT issues and helping to onboard new staff members in either fully- or semi-remote environments.

Recruiting adequate numbers of skilled helpdesk staff to support remote teams will therefore be a priority to maintain business continuity and ensure that widespread technology issues don’t impact the bottom line.

Systems Engineer

Some business functions may be less developed in their remote working capabilities than others, so many companies will be looking to refine their networks and systems to better support long-term remote working across the board.

To ensure everyone is equipped with the right tools to work effectively and improve ongoing remote working practices, experienced systems engineers will be sought after to help companies plan, design, implement, and refine both new and existing networks and systems.

Systems Administrator

Many companies have and will continue to invest in IT infrastructure as sections of the workforce perform their role functions outside of the office. But once systems and tools are in place, companies will require ongoing support to ensure systems and networks remain optimised for their use through daily management, upkeep, and configurations, where required.

Consequently, hiring activity will remain strong for systems administrators who can demonstrate experience managing company devices, servers, and IT security systems among other critical tasks.

Cyber-security expert

A significant number of companies today - especially those in professional services - are responsible for managing high volumes of sensitive customer and client information. With large numbers of staff members remotely accessing and dealing with information, however, IT security professionals are critical for ensuring that companies maintain safe and secure working practices as we continue into the “new normal”. According to this recent analysis by the World Economic Forum (WEF), cyber-attacks and data fraud owing to the abrupt adoption of new working patterns are considered the most likely technological risks of COVID-19 for organisations across the globe, cited by almost one-in-four (38%) of top risk professionals.

Cyber-security professionals are also invaluable to companies as they explore ways of making remote work more efficient and convenient, such as developing protocols for allowing staff to use personal devices for work.


With people working from home in recent months and many businesses having to close the doors to their physical premises, reports have revealed that there has been a surge in the numbers of people buying online.

What’s more, another report says Coronavirus has driven a 72% rise in the use of FinTech apps. In the coming months, many companies are likely to turn to the online space and digital tools to promote and sell their products to increasingly digitally-savvy clients and customers as purchasing priorities and patterns continue to evolve in the wake of the pandemic.

Right now, talented developers are essential for designing and maintaining software and systems, whether it’s to help companies pivot their offerings to a digital market or simply ensuring their customers are having exceptional digital experiences.

Onboarding the right tech skills has always been important for companies looking to gain the competitive edge in an increasingly digitised business environment. But the Coronavirus pandemic is encouraging many organisations to prioritise and roll out their digital strategies faster. Over the coming months, tech skills are likely to be in demand as they’re deemed critical for helping businesses redefine the way they work while responding to changing markets.

Companies are also increasingly attracted to a flexible staffing approach, consisting of a mix of talented permanent IT professionals and project-based IT specialists. This staffing strategy allows organisations to build an agile team that is responsive to changing conditions without compromising on the required institutional knowledge and business-critical skills that will support the company through COVID-19 and beyond.

Whether you’re looking to hire on-site or remote staff, we got you covered. Our highly skilled, pre-vetted IT and technology professionals are capable of working remotely from anywhere. 

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